This large county in Maryland is a Public Sector Government Agency with approximately 2,300 employees and a $1.7 billion-dollar operating budget.
Challenge
The County had been using Oracle JD Edwards (JDE) for 20 years, an outdated system requiring multiple custom screens and workarounds. Users were frustrated by lack of integration within the platform, which required double data entry and tedious report generation.
Solution
Creoal analyzed business processes and interfaces with third-party applications to determine the best course of action for the County.
Benefits
Creoal provided an ERP roadmap for modernizing systems and applications, allowing the County to take advantage of technology innovations to increase end-user productivity and satisfaction.